Frequently Asked Questions

Explore a wealth of valuable information and expert guidance to address all your inquiries. Our comprehensive FAQ section is here to assist you promptly and effectively.

What is WHMIS?

WHMIS stands for the Workplace Hazardous Materials Information System, providing health and safety information on hazardous products used in Canadian workplaces.

WHMIS has embraced the globally recognized hazard communication system called GHS, which stands for the Globally Harmonized System of Classification and Labelling of Chemicals.

Embracing GHS offers numerous advantages, such as:

Enhanced hazard classification criteria that provide a more comprehensive assessment of the severity of hazards.
Introduction of new hazard classes to encompass a wider range of potential risks.
Consistent alignment of physical hazard criteria with the regulations for the Transport of Dangerous Goods (TDG).
Implementation of standardized language for hazard and precautionary statements.
Adoption of a standardized SDS (Safety Data Sheet) format and more comprehensive requirements.

What are the main components of WHMIS?

The main parts of WHMIS include the classification of products, hazard identification, labelling, safety data sheets, as well as worker education and training.

Is WHMIS a law?

Yes, WHMIS became law in 1988 through federal, provincial, and territorial legislation and regulations. The initial version of the system was commonly known as WHMIS 1988.

What is the status of WHMIS regulations?

The Hazardous Products Regulations were made to align with the Globally Harmonized System of Classification and Labelling of Chemicals (GHS). The updated regulations came into force on December 15, 2022, with a transition period for compliance until December 15, 2025. Suppliers were granted this 3-year period to ensure classifications of products, safety data sheets and labels are in compliance with the amendments.

What topics does WHMIS cover?

Topics covered should include hazard information, labels, safety data sheets, safe use, handling, and emergency procedures. Learn more about what is covered in our course by reviewing the WHMIS course syllabus found on the WHMIS training page.

What products does WHMIS cover?

WHMIS covers all hazardous products used in the workplace as defined by specific hazard classification criteria set out in the Hazardous Products Regulations. The WHMIS regulations encompass all hazardous products utilized in the workplace, necessitating the implementation of a comprehensive WHMIS program that includes education and training.

What products are not covered by WHMIS?

Exclusions from WHMIS include explosives, cosmetics, devices, drugs, food, pest control products, consumer products, radioactive nuclear substances, and tobacco products as defined within their respective acts.

Exclusions also include wood or wood products, hazardous waste, and manufactured articles.

Is WHMIS training mandatory? Who should receive WHMIS training and education?

All workers who handle or may be exposed to hazardous products in Canadian workplaces must receive WHMIS education and training. It is crucial that workers understand the associated product hazards and can work safely with such products.

For instance, education and training should be extended to the following categories of workers:

Those who may encounter hazardous products during their work activities, including regular use, maintenance tasks, or emergency situations.
Individuals who use, store, handle, or dispose of hazardous products.
Supervisors or managers responsible for overseeing workers who might face exposure or engage in the use, storage, handling, or disposal of hazardous products.
Personnel involved in emergency response procedures.

What does successful education / training look like?

Workers should understand product hazards, know how to protect themselves, respond to emergencies, and identify further information sources for hazardous products.

Workers must possess the knowledge to address the following inquiries concerning each hazardous product they handle:

What are the potential hazards associated with the product?
How can I safeguard myself against these hazards?
What steps should I take in the event of an emergency?
Where can I access additional information for further clarification?

When it comes to WHMIS training, what are the worker's duties?

Workers must participate in education and training, follow safe work procedures, and contribute to hazard identification and control.

When it comes to WHMIS training, what are the employer's duties?

Employers must develop, implement, and maintain a worker WHMIS education and training program and provide hazard information.

If I change employers, do I need to retake WHMIS training?

The employer determines whether WHMIS training needs to be retaken when workers change employers.

Are you a legitimate WHMIS training provider?

Yes! We are a legitimate and trusted WHMIS training provider with a proven track record of delivering high-quality training to individuals and organizations. Our WHMIS course is compliant with Canadian standards across all provinces and territories.

Is your WHMIS training recognized in the industry?

Absolutely, our training programs are meticulously crafted by industry experts who adhere to Canadian legislation, safety standards, and the best practices of the industry.

Are there any specific system requirements for taking your online training?

Our online courses are predominantly video-based, so the only requirement is broadband internet access and the latest version of a fairly modern browser.

What browsers are supported?

We support the latest versions of all well-known browsers. For optimal studying experience we recommend using Mozilla Firefox or Google Chrome.

Can I take your courses on my tablet or smartphone?

Absolutely! Our courses are designed to be responsive, enabling you to conveniently access and complete them on your smartphone and/or tablet. For optimal experience you can use the mobile version of Google Chrome, if your device supports it.

Is internet access required?

Internet access is required since all of the course contents are online. We also recommend using a broadband internet connection, especially when you are going through video content.

How do I troubleshoot issues with video?

Our video player automatically tries to adjust the video quality to your internet speed, giving you the highest quality possible but in certain cases, for very slow connections, this might not be possible. If you’re experiencing excessive buffering during playback, it’s most likely because your internet connection cannot support continuous playback of the video.

In this case try to reset your connection/internet router or, if possible, try accessing your online courses using a better internet connection.

You may also want to try one of the following:
1. Close extra browser tabs or other applications that may be using up your bandwidth.
2. Make sure you're using the latest version of your browser.

What will you do with my email address?

Your e-mail address is your key to your school. It is fully safe with us and we will use it only to communicate with you if necessary.

How do I access a course that I have completed?

You can access your courses anytime simply by logging in to the platform. Your course access will expire within one year of your purchase date.

Where can I find the invoice for the course I just purchased?

You can find fully detailed invoices for all the courses you have purchased in the Account page.

Do I have to be online at a specific time to take a course?

No, you can take your course whenever you want. The course remains online around the clock if you are enrolled.

Is there a time limit to complete the course or does my course expire?

Our online platform is flexible, allowing you to complete the course at your own pace within 1 year of your purchase date.

Is there an exam to complete?

Our courses have short knowledge assessments (quizzes) at the end of each module. These quizzes must be completed to progress through the course. Our courses also contain an exam at the end.

What if I fail a quiz or exam?

If you fail a quiz or exam, you can retake it until you achieve a passing grade. Exam attempts are unlimited.

Do I need any books or other materials to complete the course?

It’s not necessary. All training material is provided to you on our online platform.

Do you offer discounts for multiple course purchases?

Discounts are available for multiple course purchases. Feel free to contact us for more details via the platform or email us at info@jadeo.co.

Are there tools available for employers or training managers?

Employers and training managers have the option to access user management and reporting tools to facilitate training delivery and tracking on some of our multiple course bundles.

How soon can I get my certification?

Once you successfully complete the course, you can instantly download and print your digital certificate.

Does my certificate have an expiration date?

WHMIS certification needs to be updated on a yearly basis, so your certificate expires one year from when you complete your course.

How can I maintain my training record?

Your training records are securely stored for a minimum of 5 years, and you can reprint certificates and review exam results anytime during the one year while your course is active.

When can I start my training?

You can start any online training course immediately after purchasing it through our secure checkout process.

How much does it cost to register for an account?

Account registration is free. You only need to purchase the courses and/or services you require.

What forms of payment do you accept?

You can securely purchase the program using major credit cards, or Paypal.

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